Privacy Policy & SMS Terms and Conditions:

Privacy Policy & SMS Terms and Conditions
Effective Date: 1/1/2025

Accumen TMS Center DBA Accumen Healthcare ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website and use our services, including SMS communication.

1. Type of Information Collected

We may collect the following types of personal information from our customers:

  • Name

  • Email address

  • Phone number

  • Any additional information provided voluntarily by users when contacting us or using our services

2. How Information is Collected

We collect personal information through various methods, including:

  • When you provide information by filling out forms on our website

  • When you contact us via phone, email, or SMS

  • When you sign up for our services, including SMS communication

  • Through cookies and tracking technologies when you visit our website

3. Purpose of Data Collection

We collect personal information for the following purposes:

  • To provide and manage our services

  • To communicate with you, including responding to inquiries and sending important updates

  • To send SMS notifications, reminders, and other necessary messages related to our services

  • To improve our website and services based on customer interactions

4. Data Sharing

We do not sell, rent, or share customer data with third parties for marketing purposes. Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes. SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances. However, we may share customer data under the following circumstances:

  • With service providers that assist us in operating our business, only to the extent necessary for them to perform their functions

  • If required by law, regulation, or legal process

  • To protect our rights, privacy, safety, or property, as well as that of our customers

5. SMS Terms & Conditions

5.1 Consent for SMS Communication

By opting into SMS communications from Accumen Healthcare, you agree to receive text messages related to our services. Information obtained as part of the SMS consent process will not be shared with third parties.

5.2 Types of SMS Communications

You may receive SMS messages from us related to:

  • Patients & Customers: Appointment reminders, treatment updates, and other relevant healthcare-related notifications.

  • Job Applicants: Updates about job application status, onboarding materials, and employment-related communications.

5.3 Standard Messaging Disclosures

  • Messaging frequency may vary.

  • Message and data rates may apply depending on your mobile carrier’s plan.

  • You can opt out at any time by texting "STOP" to any SMS received from us.

  • For assistance, text "HELP" or visit our Privacy Policy and Terms of Service.

5.4 Opt-Out & Unsubscribe

You can opt out of SMS communications at any time by replying "STOP" to any SMS received from us. After you send "STOP," you will no longer receive further SMS messages from us. If you experience issues, you may contact us at intake@accumenbh.com or 213-784-7918 for assistance.

5.5 No Warranties & Liability

We do not guarantee that our SMS services will be error-free or uninterrupted. By opting in, you acknowledge that SMS communications may be affected by factors beyond our control, such as network issues and carrier restrictions. We are not liable for any loss, damages, or expenses resulting from SMS communication.

6. User Rights

You have the following rights regarding your personal information:

  • Access and Review: You may request to access the personal information we hold about you.

  • Update or Correct Information: You may request corrections to your personal information to ensure accuracy.

  • Deletion of Data: You may request that we delete your personal information, subject to legal and contractual obligations.

  • Opt-Out of SMS Communication: You can opt out of SMS messages at any time by replying "STOP" to any SMS received from us.

If you have any questions or wish to exercise your rights, please contact us at:

Accumen TMS Center DBA Accumen Healthcare
📧 intake@accumenbh.com
📞 213-784-7918
📍 7840 Imperial Hwy Suite B, Downey, CA 90242

We reserve the right to update this Privacy Policy and SMS Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date.